Frequently asked questions

No. My Health Start is a fictional company created for a university education project. The website demonstrates what a Canadian virtual-care experience could look like, but no real medical services are offered.

No. Nothing on this website is medical advice, and no diagnoses, treatment or prescriptions are provided. For real health concerns, contact a licensed health-care provider or your local public health line.

Call 911 (or your local emergency number) straight away. This website cannot respond to emergencies.

Three sample programs: Weight Loss, Longevity, and Hormone Replacement Therapy (HRT). Each page explains the approach a real service might take, in general terms.

No. Individual results vary, and the sample programs make no promises about outcomes, medication eligibility, or lifespan.

No. Hormone therapy is not suitable for everyone. In a real setting, a licensed clinician would assess your personal and family history before discussing any option.

Prices are illustrative only, shown in Canadian dollars (CAD) to demonstrate how a pricing page might look. No payments can be made and nothing is ever charged.

No. Every provider profile and story on this site is fictional and clearly labelled as a sample. No real clinicians, credentials, testimonials or partnerships are represented.

Fictional information only. Please do not enter real names, health details, phone numbers or other personal information. Use made-up details and an example email address such as sam@example.com.

Nowhere beyond your own browser. Demo intake, booking, message and dashboard data are held in your browser’s local storage on your device so the demo can feel realistic. Nothing is sent to a server, and you can erase it at any time from the dashboard.

No. Booking confirmations are simulated and are labelled as such. No clinician is scheduled and nobody will contact you.

No. The contact form is a demo. It validates your input and shows a simulated confirmation, but nothing is transmitted.